Sign Gypsies Sioux Falls and Sign Gypsies Big Sioux

 Policies & Procedures

NOBODY likes to read rules and policies, we TOTALLY get it. BUT this information IS important so you can know what to expect from us, and what we also expect from you before you rent a personalized yard greeting!

PLEASE take a minute to get acquainted with how we operate at Sign Gypsies!

*When yard signs are booked &/or paid for, you have agreed to all policies prior to setup*

PAYMENTS & DELIVERY:

  • Preparing a personalized yard greeting sign(e.g. yard greeting signs, yard signs, yard card greetings)takes a lot of prep work to get the details right!  Due to this, payment is required a minimum of 24 hrs prior to delivery of yard greeting.  In the event of non-payment, a cancellation notification will be sent via Square notifying you of the cancellation of greeting.

  • Your personalized yard greeting sign may be modified due to yard size and condition.  If you are unsure if your yard will accommodate the size of personalized yard greeting you've ordered please email us ahead of time with a photo just so we can ensure you've selected an appropriate package.

  • Due to the unique nature of each personalized yard greeting sign setup and # of yard greeting signs booked each day, we can not guarantee a specific delivery/pick up time. We only guarantee that the personalized yard greeting will be delivered within the window specified on your confirmation.

  • There is no need for you to be home during delivery or removal of your personalized yard greeting sign. We will install your yard greeting yard sign quickly and quietly in the best location for aesthetic and installation purposes. 

  • If your personalized yard greeting sign is a surprise for an address other than your own, we require that you please notify someone in that household that we will be on the property during the scheduled window for setup and take down.  This is for our safety but also to help keep the surprise.  By booking the personalized yard greeting sign and proving payment, you agree that we have the permission to be on the property.  Purchaser is responsible for the yard sign while placed in the yard, regardless of if they live at address & should forward our policies to homeowner.

  • If the yard greeting sign rental is a surprise evening setup for another member of your household: please close blinds/drapes during the delivery time window and leave an outside light on for us so we can identify the address easily.

  • Please water your yard in the days leading up to your delivery if it has not rained in several days.  If a 6" screwdriver can easily penetrate the ground, we will have a happy Gypsy! If we are unable to install a personalized yard greeting sign due to ground conditions when we arrive, refunds will not be granted.

  • We cannot put yard greeting signs in pea gravel, concrete, mulch, flower beds, thick landscaping, hard packed soil that has been used as a driveway, for example. We install signs on lawns. We define lawns as unobstructed soil with grass on the top.

  • Please do NOT remove our yard greeting signs from your lawn for ANY reason.  If yard signs need to be taken down before your scheduled removal time, please contact us and we will take care of it ASAP.

 

PERSONAL INJURIES & DAMAGES:

  • We encourage you to pose next to the display for photographs, but for the safety of everyone, please do not touch, lean on, or play near the display. Our items will not safely support any weight or pressure.

  • We will not be held liable for injuries or damages that occur.

  • Please do NOT attach anything (balloons, string, decorations, etc.) to any part of the yard greeting sign display.

  • Please do NOT mow, edge around or take down the yard greeting sign display for lawn maintenance purposes. There will be a $50 clean up fee for any signs that have stuck on grass. Damage caused by mowing & yard maintenance will be assessed & billed at our replacement cost.

  • If you have a lawn service scheduled during the duration of your yard greeting yard sign display it is your responsibility to inform them of this policy or simply reschedule for them to come after the sign is removed.

  • If you have any outdoor pets, please keep them away from the yard greeting signs.  Damage caused by pets will be assessed & billed at our replacement cost.  We strongly encourage you to keep them fenced in a separate area or indoors for the duration of your rental. 

  • All yard card greeting signs are the property of Sign Gypsies, you will be held responsible for all damages/replacement charges.

  • Sign Gypsies and all representatives are not responsible or liable for any injury or damage that may be caused to any person or personal property during the setup or removal of any rental of personalized yard greeting yard signs.

 

PHOTO & ADVERTISING RELEASE:

  • We will photograph your yard greeting sign rental for use on our business website, Instagram, and Facebook pages and publicly congratulate the recipient unless you otherwise inform us not to do so.

  • We will place a small sign in your yard with our contact info. This sign is unobtrusive to your custom yard greeting sign, please do not move it.

 

CANCELLATIONS & REFUNDS:

  • We respectfully reserve the right to cancel an order if we feel the delivery area may be unsafe for our employees or our yard greeting signs. We will contact you if this situation arises to decide on an alternative arrangement/solution.

  • We will not be able to set up or take down the yard greeting sign display under severe hazardous weather conditions including but not limited to hail, lightning & excessive winds of 30mph or greater.

  • We will do our best to make alternative scheduling arrangements, but if we are unable to set up a yard greeting sign because of severe weather, you will receive a full refund.  

  • We reserve the right to pull a greeting early if hazardous weather conditions arise.

  • If you must cancel your yard greeting sign, you must do so AT LEAST 48 hours BEFORE your scheduled delivery in order to receive a full refund.

  • Rescheduling a yard greeting yard sign for any reason is subject to availability.

  • If we are are provided the incorrect address for delivery, refunds will not be provided if personalized yard greeting sign has been placed.  Addresses are copied & pasted directly from the booking form.  PLEASE double check address prior to our arrival. In the event we have been provided an incorrect address & we can not install the sign- signs will be refunded up to $50 if they have not yet been placed. 

HOLD HARMLESS AGREEMENT:

Customer agrees to protect, defend, indemnify Sign Gypsies Sioux Falls and Sign Gypsies Big Sioux and hold its officers, employees and agents free and harmless from and against any and all losses, penalties, damages, settlements, costs, charges, professional fees, or other expenses or liabilities of every kind and character arising out of or relating to any and all claims, liens, demands, obligations, actions, proceedings or causes of action of every kind and character in connection with or arising directly or indirectly out of the Sign Gypsies Sioux Falls and Sign Gypsies Big Sioux rental agreement and/or the performance thereof. Customer further agrees to investigate, handle, respond to, provide defense for any such claims, etc., at his sole expense and agrees to bear all other costs and expenses related thereto, even if it (claims, etc.) is groundless, false or fraudulent. The agreement is in effect for the duration of the rental process as defined by the effective dates of the rental agreement.

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©2020 Sign Gypsies Sioux Falls LLC   ©2020 Sign Gypsies Big Sioux

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